I. pre-sales service
1. On the basis of preliminary understanding of the laboratory functions and requirements of the customer, the design or sales engineer will be appointed to discuss the design plan with the customer.
2, considering the different needs of customers, in line with the principle of "human nature", the design engineer according to the site space, modelling, safety, convenience, etc., issued by CAD computer graphics system design drawings and specifications for the furniture, to provide more intuitive, professional advice and layout of products.
3. After confirming the design plan with the customer, the design engineer shall check the dimensions to ensure the accuracy of the drawings.
Ii. Service in sale
1. Adhere to strict compliance with customers' requirements on product materials and scale technology and manufacturing.
2, strictly according to the design scheme of the two sides have been identified for professional installation, avoid unnecessary mistakes, each project have been careful deployment, pay attention to the overall installation details, show the perfect project as a whole.
3. After-sales service
1. From the date of the signing of the contract to the warranty period, our company will provide free service for all products provided.
2, during the warranty period, any quality problem, maintenance engineer will contact within 24 hours after informed the customer maintenance and on-site processing, for free repair and replacement within a week.
3. For the products sold by our company, our company will undertake a lifetime maintenance service.